I am encountering a technical problem when playing LEGO® Dimensions.

In order to get the best experience while playing LEGO® Dimensions, it is necessary to download and install any available content updates. 

To install all recommended updates, your game console must be connected to the Internet.

1.    Insert the LEGO Dimensions game disc into your game console.
2.    As the game starts, you will be notified if any updates are available.
3.    Follow any onscreen prompts to initiate the installation.
4.    Select your storage device (if prompted).

Once the update installation is complete, you will be returned automatically to the game’s main menu.

If you continue to encounter difficulties after downloading all available updates, please contact LEGO® Dimensions Support.